Privacy Policy

Bolsta Education Pty Ltd (ABN 15 693 606 996) ("Bolsta", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using Jargon Buster and any other Bolsta services, you agree to the collection and use of information in accordance with this policy.

Bolsta may collect the following types of personal information: • Contact details (name, email address, phone number) • Identification information • Employment history and qualifications • Health information (where you have consented) • Financial data for credit applications • Preferences and feedback • Social media content you share with us • Information provided by referees or trade references When you use Jargon Buster, the text you paste into the tool is sent to our servers for translation. We do not store or retain the content of individual translations beyond what is needed to process your request. We do not associate translation content with your identity.

We collect personal information through: • Information you provide directly to us • Represented entities and information service providers • Public records and recruitment agencies • Collection technologies such as cookies and analytics tools • Referees and trade references Our website uses cookies to enhance your experience. You may modify your browser settings to reject cookies, though this may affect website functionality.

We use personal information for the following purposes: • Delivering and improving our services • Identity verification and invoicing • Promotional activities (with your consent) • Employment and business operations • Credit assessments where applicable • Regulatory compliance We will not use your personal information for purposes other than those described in this policy without your consent, unless required by law.

Personal information may be shared with: • Service providers and professional advisors acting on our behalf • Potential business acquirers (in the event of a sale or merger) • Insurance providers and payment processors • Recruitment agencies • Regulatory bodies as required by law Bolsta Education is not likely to disclose personal information to overseas recipients. This policy will be updated if that changes.

Jargon Buster uses Google Analytics 4 and Microsoft Clarity to understand how people use the tool. These services may collect anonymised usage data including pages visited, session duration, and general geographic region. They do not collect the content you paste into the tool. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can opt out of Clarity by visiting Microsoft's privacy dashboard.

We may send you marketing communications if you have opted in to receive them. You can opt out at any time by contacting us using the details below, or by using the unsubscribe mechanism in any marketing email.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Personal information is stored in secure databases accessible only to authorised staff. No method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

You have the right to request access to the personal information we hold about you. Requests will be responded to within 30 days and may require proof of identity. A reasonable administration fee may apply. If you believe information we hold is inaccurate, incomplete or out of date, please contact us and we will take reasonable steps to correct it.

If you have a privacy complaint, please contact our Privacy Compliance Officer. We will acknowledge your complaint within a reasonable timeframe and investigate it confidentially. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Privacy Compliance Officer Bolsta Education Pty Ltd Email: hello@bolsta.education Website: bolsta.education

We may update this Privacy Policy from time to time. The current version will always be available at jargonbuster.bolsta.education/privacy. Continued use of our services after any changes constitutes acceptance of the updated policy. This policy was last updated March 2025.